About Customs8

The Problem

Every product crossing the EU border needs a correct HS (Harmonized System) code. With over 16,000 possible codes in the EU nomenclature, finding the right one is time-consuming and error-prone. A wrong code means overpaying duties, shipment delays, or compliance violations.

Customs brokers spend hours on classification. E-commerce platforms with thousands of products struggle to classify at scale. Existing tools are either text-only (missing visual context), expensive, or inaccurate.

Our Approach

Customs8 uses AI vision and text analysis to classify products. Upload a product photo, type a description, or provide both -- our AI identifies the product, searches the full EU TARIC database, and returns the correct HS code with a transparent decision tree.

Technology

Customs8 is powered by Anthropic's Claude AI for product analysis and classification. Our proprietary multi-step approach first extracts semantic keywords from the product, then searches our database of 16,456 EU tariff codes using IDF-weighted scoring, and finally makes a single classification call with the most relevant candidate headings and their full decision trees.

The EU TARIC nomenclature database is synced weekly from official sources, ensuring up-to-date codes and duty rates. Classifications include duty rates, VAT, and any applicable anti-dumping duties.